Return & Refund Policy

At 【请替换：店铺名称】, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return by following the guidelines outlined below.

Return Period

Return requests must be submitted within 14 days from the delivery date.

Return Conditions

To qualify for a return, products must:

Be unused and in their original condition.
Include all original packaging, labels, and accessories.
Be free from damage caused after delivery.
Be returned clean and in a condition suitable for resale.

Items that do not meet these criteria may not be eligible for a refund.

Non-Returnable Items

The following products generally cannot be returned:

Personalized or custom-made items.
Gift cards and digital products.
Final sale merchandise.
Products showing signs of use or alteration.

Refund Review and Processing

All returned items are subject to inspection before refund approval. If your return is approved, a refund will be issued to the original payment method used at purchase. Please allow 5-10 business days for the refund to be processed after your return is received.

Incorrect or Damaged Orders

If your order arrives with missing items, shipping damage, manufacturing defects, or incorrect products, please retain all packaging until the issue can be assessed. Contact us promptly at 【请替换：客服邮箱】 to report the problem.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item. Shipping fees for your original purchase are calculated and displayed at checkout.